FAQs

When will my box be delivered?

Usually within 7 days by preferably our local agent but if not by a leading courier company. Orders received before 10am are dispatched same day, After 10 – will be dispatched next working day.

How many deliveries will the box take?

Our box can be opened by any courier or postman that has your pin on waybill. The number of parcels you can receive each day will depend on the size of your parcels – but emptying the superior box every day ensures that you have the maximum capacity available.

Can I leave parcels inside for collection by Couriers?

Yes provided you have explained to the company and they are aware of your pin.

How do I keep my pin safe?

Ensure you rip up the label on the packaging of each delivery so your pin cannot be found in your dustbin. In my own case the local postman, who I trust, knows my code and so can insert a parcel whether or not my pin is on the packaging.

Is there any insurance on my box?

We concur with other box manufacturers that once the box is fitted it then becomes part of the house and cover is available for the box and its contents under the terms of your existing householder’s policy.

How does your box compare with others?

The box is locked when not actually in use and the ability to take more than one parcel along with the ability to confirm delivery by scanning the bar code makes my boxes the smart choice.